Overview
This Privacy Policy explains what information we collect when you visit our website, call us, or submit a form, and how we use it to provide storm damage restoration and related services. By using this site, you agree to this policy.
Information
What We Collect
We may collect information you provide directly, such as your name, phone number, email address, service address, and details about the damage or loss.
We also collect limited technical data when you browse our site, such as IP address, device and browser information, pages viewed, and approximate location. This helps us keep the site secure and improve performance.
Use
How We Use Information
We use your information to respond quickly, schedule service, provide estimates, coordinate restoration work, and support insurance claim documentation when requested.
We may also use information to communicate about your project, improve our website, prevent fraud, and comply with legal obligations. We do not sell your personal information.
If you prefer not to share certain details, you can call us to discuss options; however, some information may be needed to provide emergency response or an accurate estimate.
Cookies and Tracking
Our site may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
Sharing and Disclosure
We may share information with service providers who help us operate our website, communications, and business systems, and with partners involved in delivering requested services (for example, scheduling or inspection support). We may also disclose information if required by law, to protect rights and safety, or to enforce our agreements.
Data Retention and Security
We retain information only as long as needed for the purposes described above, including recordkeeping and legal compliance. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is 100% secure.
Your Choices
You may request access, correction, or deletion of certain personal information by contacting us. You can also opt out of non-essential communications at any time. We may need to verify your identity before fulfilling requests.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can delete it.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.